During the pandemic, the progress of offline work in various industries has been frequently hindered.
At this special moment, Perfectlight, in order to ensure that after-sales service never closes, has made various plans. While striving to maintain normal offline services, we have also opened an additional fast-response channel for users: online service. This project will officially launch on April 1, 2022.
1. The products covered by online services are as follows:
2. Types of issues that can be resolved through online services include:
Online training
Online installation and debugging
Equipment maintenance
Equipment overhaul
Accessory replacement
3. How to quickly access online services
Super simple! You only need 1 step to contact an engineer.
You can directly call the dedicated contact: Engineer Wei Chao, at 13572822724
Alternatively, you can add the engineer on WeChat and solve problems more intuitively through photos and videos.
To ensure that you can quickly access online services when needed, we suggest you bookmark this message or scan the QR code above to add WeChat in advance.
To improve communication efficiency, please include your school name and your name when sending a friend request.
4. We recommend seeking online services during the following times for a faster response:
Weekdays 9:00-12:00 13:00-18:00
If you have any feedback on the launch of online services, please leave your comments below. We look forward to your feedback.
