In the ongoing upgrade and maintenance of product and service quality, Beijing Perfectlight Technology Co., Ltd. (hereafter referred to as 'Perfectlight Technology') has consistently upheld its customer-centric approach, dedicating efforts to elevate service standards and enhance customer satisfaction. The company has garnered consistent recognition and trust from customers in terms of its after-sales service quality. Recently, Perfectlight Technology brings forth good news, as the company has officially achieved authoritative recognition through the certification of the "GB/T27922-2011 Five-Star Certification for After-Sales Service Evaluation System," reaffirming the professional level of its after-sales service.
The certification of the After-Sales Service Evaluation System is the first nationally recognized, cross-industry authoritative certification in China, approved by the government. It places stringent requirements on personnel allocation, responsiveness of after-sales service, after-sales funds, and institutional safeguards, among other aspects. The attainment of this certification signifies that Perfectlight Technology has established a comprehensive technical and after-sales service system, with its information technology operation and maintenance service management capabilities reaching a systematic and professional level.
In recent years, Perfectlight Technology has transitioned towards a mechanism of rapid identification and proactive response, continuously optimizing its service philosophy from aspects such as technological innovation, talent reservoir, and quality assurance. It consistently improves its information technology service capabilities and integrates these standards into independently developed solutions, such as specialty light sources and photochemical laboratory equipment, providing innovative product and service systems, which in turn earn trust from customers.
Receiving the Five-Star Certification for the After-Sales Service Evaluation System is not only recognition but also motivation. Perfectlight Technology will continue to enhance its service standards, optimize user experiences, build a first-class brand, and contribute to the high-quality development of the intelligent technology industry within the company.
